So the order would be internal overflow weir box>gasket>glass The over flow comes with one gasket already mounted inside on the flange side of bulkhead inside the inner weir box, so I assume one gasket should go between the weir box and wet side glass of tank, then external overflow box, then gasket and nut. Out of common sense I placed the gaskets on all the wet sides of the glass and external overflow box, but I'm reading mixed gasket placements all over the net. I'm trying to figure out if I have the gaskets placed in the right order. In the event an item becomes defective or just doesn't live up to your expectations, please refer to the warranty information you received for proper handling procedures.So I'm trying to install a eshopps eclipse overflow which is like a ghost overflow, the issues I'm having is because the instructions are crap. Keep all warranties and owner's manuals you receive with your merchandise. What do I do if a product breaks or doesn't preform as promised? Shipping fees are not refundable, unless, of course, you are returning defective merchandise or merchandise we sent in error. All returns should be properly packaged to avoid damage and should include all original boxes and paperwork to receive a refund, replacement or credit. Should you find it necessary to return an item, please call us first. Returns What if I want to return an item? Do you ship to the US or to other International destinations?Ĭurrently we are only shipping within Canada. Orders received after that, or on weekends or holidays, are shipped the next business day. On weekdays, in-stock merchandise is shipped the same day if received by 2:00 pm EST. Otherwise we'll just get the order in its way to you. In those circumstances we'll contact you regarding any addtional cost so you can decide whether to proceed with your order or not. The flat rate shipping cost used as well as our contribution towards that cost, is usually sufficient to cover the cost of shipping however if you are located in a remote or air stage area, additional shippings charges may apply. NOTE: Additional Shipping Charges apply to orders shipped to the NWT, YK, NU and some rural or remote locations in Canada as well as on over sized or heavy items indicated by the - Additional Shipping symbol. The more you order the more you save! The delivery standard for this service is between 1 to 7 business days between all major centers. For orders between $100.00 and $150.00 the rate is $9.95, for orders between $150.00 and $200.00 the rate is just $4.95 and for orders over $200.00 shipping is FREE. We pay any additional charges.įor Postal Service (your best value), shipping on orders under $100.00 is $13.95 to most locations in Canada, exceptions noted below. Orders are shipped either by Courier or Postal Service - the choice is yours!įor delivery by Courier, you pay the actual charges based on a 1 kG package shipped via ground service, plus a nominal $1.00 service charge to cover the cost of insurance and packing materials. Shipping How is my order shipped and what does it cost?
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